y

Bitdefender

GravityZone Control Center

Product help and information wiki
16 topics

Generating Endpoint Security Support Tool log

Bitdefender GravityZone provides full visibility into organizations’ overall security posture, global security threats, and control over its security services that protect virtual ...

Read more

GravityZone Kerberos proxy integration with DES type encryption does not work

Bitdefender GravityZone provides full visibility into organizations’ overall security posture, global security threats, and control over its security services that protect virtual ...

Read more

Pending Authentication when trying to license a GravityZone security service

Bitdefender GravityZone provides full visibility into organizations' overall security posture, global security threats, and control over its security services that protect virtual ...

Read more

How to use Quarantine in GravityZone

Bitdefender GravityZone provides full visibility into organizations' overall security posture, global security threats, and control over its security services that protect virtual ...

Read more

Policy and tasks not getting applied on iOS

Bitdefender GravityZone provides full visibility into organizations' overall security posture, global security threats, and control over its security services that protect ...

Read more

How to protect virtual machines in a XenDesktop with Provisioning Server infrastructure

Bitdefender GravityZone provides full visibility into organizations' overall security posture, global security threats, and control over its security services that protect virtual ...

Read more

GravityZone LogCollector for troubleshooting

Bitdefender GravityZone provides full visibility into organizations' overall security posture, global security threats, and control over its security services that protect virtual ...

Read more

Reset password for GravityZone users

Bitdefender GravityZone provides full visibility into organizations' overall security posture, global security threats, and control over its security services that protect ...

Read more

Troubleshoot roles installation

Bitdefender GravityZone provides full visibility into organizations' overall security posture, global security threats, and control over its security services that protect ...

Read more

Understanding Compliance Status

Bitdefender GravityZone provides full visibility into organizations' overall security posture, global security threats, and control over its security services that protect ...

Read more

Profile Installation Failed error when activating iOS devices

Bitdefender GravityZone provides full visibility into organizations' overall security posture, global security threats, and control over its security services that protect ...

Read more

How to deploy Bitdefender Tools using the credentials of a non-root user

Bitdefender GravityZone provides full visibility into organizations' overall security posture, global security threats, and control over its security services that protect ...

Read more

How to troubleshoot the client software deployment on Windows 8.1 / 2012 / 2012 R2 stations

To remotely install software on Windows 8.1 / 2012 / 2012 R2 stations, you need to have full administrative privileges on them. In this case, you need the credentials of the built-in ...

Read more

How to troubleshoot "Please upgrade Windows Installer" error message received at Endpoint Security deployment

This article describes how to troubleshoot the Endpoint Security deployment error after KB3004394 Windows Update (December 2014). The latest Windows updates released in December 2014 ...

Read more

How to troubleshoot a GravityZone update to version 5.1.21.460 that is taking longer than expected

If the GravityZone Virtual Appliance upgrade to the 5.1.21.460 version is taking more than one hour, follow these steps to identify the cause: Connect to the GravityZone Virtual ...

Read more

How to troubleshoot clients upgrade after the 5.1.21-460 GravityZone update

After updating the GravityZone appliance to 5.1.21-460 version, it is recommended to upgrade your Endpoint Security / Bitdefender Tools clients to the new security agent, Bitdefender ...

Read more

Can't find a solution for your problem?

Open an email ticket and we will answer the question or concern in the shortest time possible.