Bitdefender

Product help and information wiki
9 topics

Bitdefender installation fails due to ASUS AI Suite software

In some cases, one might encounter difficulties when trying to install Bitdefender on a computer that is also running the ASUS AI Suite software (the computer might freeze or a BSOD ...

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What to do when encountering a technical issue? (How to generate a support tool log)

In very rare cases, you might encouter situations when Bitdefender doesn't run perfectly flawless. In order to troubleshoot and solve any issues that may appear with Bitdefender ...

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What to do when Autopilot/Autoscan/Auto Update are randomly disabled

Bitdefender is by default set to Autopilot for completely silent security. While on Autopilot, Bitdefender makes all security related decisions for you and you don't have to ...

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Virtualized Browsing in Bitdefender 2012

This tutorial describes the functionality of the Sandbox feature.

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Bitdefender services are not responding

This article helps you troubleshoot the Bitdefender Services are not responding error. You may encounter this error as follows: The Bitdefender icon in the system tray is ...

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I can no longer use an application

This issue occurs when you are trying to use a program which was working normally before installing Bitdefender. You may encounter one of these situations: You could receive ...

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My system doesn't boot up after installing Bitdefender

If you just installed Bitdefender and cannot reboot your system in normal mode anymore there may be various reasons for this issue. Most probably this is caused by ...

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I cannot connect to the Internet

You may notice that a program or a web browser can no longer connect to the Internet or access network services after installing Bitdefender. In this case, the best solution ...

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How do I configure Bitdefender to use a proxy Internet connection?

If your computer connects to the Internet through a proxy server, you must configure Bitdefender with the proxy settings. Normally, Bitdefender automatically detects ...

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