Bitdefender

Product help and information wiki
18 topics

Bitdefender installation fails due to ASUS AI Suite software

In some cases, one might encounter difficulties when trying to install Bitdefender on a computer that is also running the ASUS AI Suite software (the computer might freeze or a BSOD ...

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How to remove other security solutions

Running multiple security solutions on the same PC may affect their proper functionality as they compete for access to the same system resources. Even if they are turned off, there ...

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Removal tools (uninstallers) for common antivirus software

Note: The links below are for removing other security solutions prior to installing Bitdefender on your system. If you experience issues using any of the tools below, please contact ...

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Where can I download my Bitdefender product from?

We have gathered all our products in the Bitdefender toolbox. It’s right here: http://www.bitdefender.com/Downloads/ If you have a Bitdefender license key, just ...

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How to upgrade an older version of your Bitdefender product

We inform you that your current registration license for any Bitdefender previous version is compatible with Bitdefender for the remainder of your licensing period. You are ...

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Bitdefender PC Lifetime Edition

Bitdefender PC Lifetime Edition provides comprehensive protection against viruses, spyware, hackers, and other common threats that can lead to identity theft, loss of personal data ...

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How to fix "Bitdefender installation has failed" issue

If you receive the above mentioned error message while trying to install the Bitdefender 2012 products please follow the guidelines below: A. Make sure your computer meets the ...

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How to solve %APPDATA% installation issue

This issue may occur if there is an incorrect setting in one of the User Shell Folders registry subkeys. You can find more details and the procedure to solve this in this Microsoft ...

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How do I remove other security solutions?

The main reason for using a security solution is to provide protection and safety for your data. But what happens when you have more than one security product on the same system? When ...

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Issues System in Bitdefender 2012

This tutorial describes the features and usage of the Issues System.

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Virtualized Browsing in Bitdefender 2012

This tutorial describes the functionality of the Sandbox feature.

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Bitdefender 2012 Interface

This tutorial describes the interface functionality.

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Bitdefender 2012 Installation

This tutorial details the Bitdefender installation process.

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Autopilot Tutorial

This tutorial describes the Auto Pilot functionality.

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Bitdefender removal failed

This article helps you troubleshoot errors that may occur when removing Bitdefender. There are two possible situations: During removal, an error screen appears. The ...

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How do I configure Bitdefender to use a proxy Internet connection?

If your computer connects to the Internet through a proxy server, you must configure Bitdefender with the proxy settings. Normally, Bitdefender automatically detects ...

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How do I protect my personal information?

Privacy Control monitors the data leaving your computer through web forms, e-mail messages or instant messages. To make sure no private data leaves your computer without ...

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How to upgrade for free from an older version to the New Bitdefender ?

Play your video in Full screen mode by clicking the full screen button in the lower right corner of the video player. Installing the latest version of your Bitdefender ...

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