26 Sep 2011

Woman warns others about scam call trying to gain access to computer

Donna Goddard, a resident of New Brunswick, Canada, recently received a scam phone call with an attempt to hack into her computer by having her install a harmful fake firewall. She said had she not thought twice, she wouldn't have thought the scam was trying to sell her a fake internet security program, according to the Telegraph-Journal.

"This guy was really believable. I'm not very computer savvy, so to start with I thought it might be possible," she told the news source. "I'm naive but there was just something about it and it made the hairs on the back of my neck stand up. I said, 'look I think you're a bloody fraud. Give me a number where I can call you back and prove you are who you say.'"

The caller gave Goddard a number, the Telegraph-Journal said, but after investigation, she said there was no chance it was real and got in touch with the Canadian Anti-Fraud Centre. Daniel Williams of the Canadian Anti-Fraud Centre told the news source that if there is any doubt, copy down the number given and search it online before believing anything told. He said different names seem to be used every time, and many of the scam calls can be very believable.

In Jackson, Wyoming, the Jackson Hole Daily News talked to Juraj Motesicky, manager of the Computer Medical Center in Jackson, who said three people have called saying they received calls from someone falsely claiming to work in Microsoft's IT department. It is any computer users best bet to be aware and always have updated antivirus software installed.