11 Apr 2012
Days after the launch of Nokia’s newest Windows Phone handset, the Lumia 900, through AT&T, Nokia has announced that a data connectivity problem prompted the company to issue a software update.
The update, which follows user complaints about a memory management problem that causes the handset to lose its data connectivity, will be available through Zune starting April 16, according to a statement by Nokia. Customers can also swap their current device for one that has already been updated by visiting an AT&T store.
Nokia has also offered to give away $100 in AT&T bill credit to all those that purchased the handset before April 21(the batch thought to be affected by the software glitch), as “a gesture of good will.” Current owners of a Nokia Lumia 900 have noticed the software bug has to do with the device not being able to connect to 2G, 3G and 4G LTE networks, requiring an occasional reboot.
With a strong emphasis on the fact that this is not hardware but a software issue, Nokia’s press release notes that all current devices tagged as affected will be updated and replacements will be handed down to those that are interested in doing the swap.