10 May 2012
The FBI warns travelers about phony software updates that users see when logging on to some hotel systems. The pop up windows advising users to download a software update are actually a form of infecting guests’ laptops with malware.
“If the user clicked to accept and install the update, malicious software was installed on the laptop,” the FBI intelligence note read. “The pop-up window appeared to be offering a routine update to a legitimate software product for which updates are frequently available.”
The agency didn’t give details about the type of malware installed, the reasons behind the attack, nor the countries in which these attacks had been noticed. It recommended travelers update their laptops before traveling, or download software updates directly from the software vendor’s web site if updates are necessary while abroad.
Less than a month ago, a Trojan sneaked into hotel front desks and feasted on credit card information. The malware was sold in underground forums for $280, the offer including tips and tricks about luring hotel managers into installing the program.