August 2006
BitDefender Publishes Authentication Patch
BitDefender has published a patch which solves the key authentication issue experienced by some installed BitDefender products yesterday.
A glitch in the key authentication system of BitDefender products has created issues for some BitDefender customers, who were informed that their license keys were not authentic, although, in fact, they were. The issue only affected a subset of BitDefender customers and only those should install the patch available at this location. The company is urging affected customers to install the patch at their earliest convenience.
"On behalf of BitDefender, I wish to extend my sincerest apologies to the BitDefender customers who were inconvenienced by this glitch and to ask them to please apply the patch as soon as possible. I also wish to thank all the BitDefender users who have taken the time to notify us of the issue" declared Carmen Maierean, BitDefender Product Manager.
RELATED INFO:
The relevant Knowledge Base article
About Bitdefender®
Bitdefender is the creator of one of the world's fastest and most effective lines of internationally certified internet security software.Since 2001, the company has been an industry pioneer, introducing and developing award-winning protection. Today, Bitdefender technology secures the digital experience of around 400 million home and corporate users across the globe.
Recently, the company has won a range of key independent recommendations in the US, UK and across Europe, including ConsumerSearch, Which?, Stiftung Warentest and Taenk. Bitdefender antivirus technology has also finished top in leading industry tests from both AV Test and AV-Comparatives. More information about Bitdefender's antivirus products is available from the company's security solutions press room. Additionally, Bitdefender publishes Malware City providing the latest updates on security threats and helping users stay informed in the everyday battle against malware.