Por favor, seleccione su idioma regional.

¿Necesita más ayuda?

×

Welcome to Bitdefender LiveAssistance!
Please select the department you would like to reach.

Business Support | Online

Business Support chat

Customer Service | Online

Purchasing and Renewals / MyAccount / Subscriptions / Product Manuals

Technical Support | Online

Product installation / How to use it / Troubleshooting / Viruses and Spyware

characters left.
×

Contacte con nosotros por teléfono

Junto con el soporte de correo y LiveAssistance!, este servicio completa nuestra gama de opciones de soporte. Nuestros especialistas están listos para recibir y procesar los problemas y preguntas que nos envíe, en tiempo real. Le invitamos a contactar con nuestro Equipo de soporte Bitdefender y le rogamos que espere un máximo de 10 minutos para que su llamada sea atendida.

  •  Australia: (+61) 2801 48283, (+61) 2801 44572, (+61) 1300 954 574 (English - 24 hour service)

  •  Brasil: (+55) 11 395 88 765
    (Portuguese - Horas de trabalho: Segunda a Sexta, 9 AM - 5 PM)

  •  Canada: (+1) 647 955 1197 , (+1) 647 847 3405
    (English: 24 hour service. French: From Monday to Friday, 9AM - 5 PM EST)

  •  Deutschland: (+49) 2319 8928 017, (+49) 2318 868 043
    (Deutsch - Geschäftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr)

  •  Espańa: (+34) 902 190 765
    (Espanol - Horas de oficina: de Lunes a Viernes, 09 AM-18 PM)

  •  France: (+33) 8 92 561 161 (0,34€ TTC / min)
    (Français - Heures de travail: du Lundi au Jeudi 09:00-12:30, 13:30-19:00; Vendredi 09:00-12:30, 14:00-19:00)

  •  Italiano: (+39) 0699 268 342
    (Italiano - dal Lunedi al Venerdi, orario d'ufficio 09.00 - 18.00)

  •  New Zealand: (+64) 998 535 51
    (English - 24 hour service)

  •  Osterreich: (+49) 2319 8928 017, (+49) 2318 868 043
    (Deutsch - Geschäftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr)

  •  Romania: (+40) 21 300 1226, (+40) 21 300 1227
    (Română - serviciu nonstop)

  •  Schweiz: (+49) 2319 8928 017, (+49) 2318 868 043
    (Deutsch - Geschäftszeiten: von Montag bis Freitag von 09.00-19.00 Uhr)

  •  United States: (+1) 954 928 2780,
    (+1) 954 414 9655
    (English - 24 hour service)

  •  United Kingdom: (+44) 208 819 2649
    (English - 24 hour service)

  •  WorldWide: (+40) 21 264 1794
    (English - 24 hour service)

How to uninstall BitDefender

Video tutorial available:All the steps you need to follow are also presented in a video. In order to see the video click here.

There are two methods of uninstalling BitDefender from your computer: using the system tools and using the special uninstall tool provided by BitDefender.

Uninstalling BitDefender using the system tools

BitDefender can be uninstalled similar to any other software program as follows:
  1. Go to Control Panel and double click Add/Remove programs;
  2. Wait for the installed software list to be displayed;
  3. Locate BitDefender into this list, highlight it and then click Remove;
  4. Wait for the uninstall process to complete and then restart your computer.





























Uninstalling BitDefender using the uninstall tool


Alternatively you can use the BitDefender uninstall tool as described below:

  1. Download and save the BitDefender Uninstall Tool on your computer into a location of your choice. This tool can be used for both 32 bit and 64 bit operating systems.
  2. for Internet Explorer users
    for Mozilla Firefox users
  3. After the download completes go to the location where you downloaded and run (double-click) it;
  4. After a couple of moments the uninstall tool interface will appear;
  5. Click Uninstall;
  6. Wait for the tool to display the completion message and then restart your computer.

Calificar este artículo:

Enviar